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Privacy Policy

1. General Provisions

This Privacy Policy sets out the rules for processing and protecting personal data provided by Users in connection with the use of services offered by the website available at ovoo.pl (the "Service").

We care about your privacy and want you to feel comfortable using our services. Below you will find key information about how we process your personal data and how cookies are used in our Service.

2. Who is the controller of your data?

The controller of your personal data is:

OVOO Group
OVOO Sp. z o.o., ul. Kalwaryjska 33, 30-509 Kraków, Poland
OVOO Energy Sp. z o.o., ul. Kalwaryjska 33, 30-509 Kraków, Poland
E-mail: sales@ovoo.pl

3. What data do we process, for what purpose, and on what basis?

Depending on the purpose, we may process the following data:

  • Contact form: first name, last name, email address, phone number, message content. These data are processed based on your consent (Art. 6(1)(a) GDPR) to respond to your inquiry.
  • Newsletter: email address. Data are processed based on your consent (Art. 6(1)(a) GDPR) to send marketing and informational materials.
  • Technical logs (necessary for security and availability): IP address, user agent, request metadata. Processed under our legitimate interests (Art. 6(1)(f) GDPR) to ensure the Service’s security, debugging and abuse prevention. These logs are not used for marketing or behavioural profiling.
  • Analytics and performance data (non‑essential): page views, click events, session duration and similar metrics collected via cookies or local storage. Processed only on the basis of your consent (Art. 6(1)(a) GDPR) expressed through the cookie banner/settings. If you reject non‑essential cookies, no analytics tags will be initiated.

4. Who do we share your data with?

Your data may be shared with entities we cooperate with to provide services, such as:

  • Hosting service providers.
  • Mailing system operators.
  • Analytical tool providers (e.g., Google LLC).
  • Payment operators (if applicable).

Examples of processors we may use: cloud hosting providers, email delivery platforms, and analytics providers such as Google LLC (for Google Analytics, if enabled by your consent). Contractual safeguards (including data processing agreements) are in place.

All entities to whom we entrust data processing guarantee the use of appropriate measures to protect and secure personal data required by law.

5. How long do we keep your data?

We keep your personal data for the time necessary to achieve the purpose for which they were collected:

  • Contact form data: until the correspondence ends or consent is withdrawn.
  • Newsletter data: until you withdraw your consent.
  • Analytics/performance data: for the period configured in the analytics tool (typically up to 26 months) and only if you have granted consent. Consent can be withdrawn at any time via the cookie settings link in the footer.

6. Your rights

In connection with the processing of your personal data, you have the following rights:

  • The right to access your data and receive a copy.
  • The right to rectify (correct) your data.
  • The right to erase data (the "right to be forgotten").
  • The right to restrict data processing.
  • The right to object to data processing.
  • The right to data portability.
  • The right to lodge a complaint with a supervisory authority (in Poland: the President of the Personal Data Protection Office – UODO).
  • The right to withdraw consent to the processing of personal data at any time.

To exercise your rights, please contact us at the email address: sales@ovoo.pl.

7. Cookies & consent management

Our Service uses cookies and similar technologies (including local storage) to operate and improve the website. We distinguish between necessary cookies (always on) and non‑essential categories that you can control via the banner/settings:

  • Necessary: required for core functionality (e.g., security, load balancing, session continuity). These do not require consent and are used under our legitimate interests (Art. 6(1)(f) GDPR).
  • Functional: remember your choices (e.g., language, cookie preferences). Enabled only if you consent.
  • Performance: help keep the site fast and reliable (e.g., error tracking, load times). Enabled only if you consent.
  • Analytics: anonymous statistics (page views, clicks) to improve content and UX. Enabled only if you consent.
  • Advertisement: measuring or personalising marketing. Enabled only if you consent.
  • Others: technologies that are still being classified; may come from embedded content. Enabled only if you consent.

You can manage your choices at any time via the Cookies link in the footer (opens the cookie settings modal). Your preferences are stored in local storage under the key ovoo_cc_v1. Whenever you change your choices, the website emits a browser event ovoo:consentchange so that non‑essential tools are activated only if permitted.

If you click Accept all in the banner, all non‑essential categories will be enabled. If you choose Reject non‑essential, only necessary cookies will remain active.

You can also control cookies at the browser level by deleting or blocking them; however, doing so may impact the website’s functionality.

8. Data Security

We apply technical and organizational measures to protect processed personal data against threats and secure them against disclosure to unauthorized persons. In particular, we use connection encryption via SSL certificate.

9. Changes to the Privacy Policy

We reserve the right to make changes to this Privacy Policy. We will inform you about any changes by publishing the new content on this page. Changes become effective on the date of their publication.